Frequently Asked Questions
Yes. Our TV Stands are made with real wood solids & veneers with engineered wood.
Every TV Stand we create is made to order and will have its own distinctive color, grain pattern, and perfect imperfections. No two TV stands are the same.
No, we ship every TV stand fully assembled so that you can enjoy your furniture piece immediately upon arrival.
If you order a fireplace, it will come in a separate box and will need to be inserted into the TV stand and fastened in place (2 screws).
We ship all TV Stands on a pallet using FedEx Freight. They are carefully packaged in custom-sized and thick, heavy duty boxes with various protective internal pieces.
We guarantee all shipments against damages, please check your item upon delivery.
If there is damage, please document where and what it is, along with pictures, then contact us immediately. Let the carrier know of the damage. If damage is severe, refuse shipment and contact us.
In the unfortunate event your TV stand is damaged upon arrival, please document the damage, such as what, where, and take time-stamped pictures.
Contact us immediately. If damage is severe, please refuse shipment.
In the unlikely event you don’t love your TV stand, please head over to our return policy page.
Yes, all of our electric fireplace tv stands come complete with a powerful and efficient fan-forced heater. Our fireplace inserts heat rooms up to 1,000 ft². Heating is an optional setting.
For more information, our full product specs are near the bottom of the product page.
We offer a 5-year warranty on all of our TV stands and a 1-year manufacturer warranty on fireplace inserts.
For more information, please visit our warranty policy page.